NCPD beneficiaries support center

Support and help center

Call Center

Call Center

  •  Service availability: Sunday to Thursday, 8:00 AM to 4:00 PM
  • Response time: 30 seconds
  • The unified number : 8003010055
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Electronic branch

Electronic branch

  •  Service availability: Sunday to Thursday, 8:00 AM to 4:00 PM
  • Response time: 60 seconds


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Social Media Channel - National Center for Palms and Dates account on X

Social Media Channel - National Center for Palms and Dates account on X

  •  Service availability: Sunday to Thursday, 8:00 AM to 4:00 PM
  • Response time: 60 minutes 


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Email

Email

  •   Service availability: Sunday to Thursday, 8:00 AM to 4:00 PM
  • Response time: 60 minutes 


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Contact us Form

Contact us Form

  •   Service availability: Sunday to Thursday, 8:00 AM to 4:00 PM
  • Response time: 60 minutes 





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Contacting the CEO

Contacting the CEO

  •  Service availability: Every Tuesday. 
  •  For coordination and communication: ceo@ncpd.gov.sa 
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FAQ

FAQ

  •  Service availability: 24/7.
  •  Response time: Immediate. 
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Download Service Level Agreement

Here you can access the service level agreement for the National Center for Palms and Dates' services.

Download Download Guide